Refund and Returns Policy

The Prime Bazar Return & Exchange Policy

At The Prime Bazar, customer satisfaction is our top priority. We strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return and exchange policy below:

1. Eligibility for Returns & Exchange:

• Customer must contact us within 7-days after the delivery, to return the item back to us.
• Items must be unopened, unused, and in their original packaging to qualify for a return.
• Our dedicated team will inspect the item to confirm and will let you if them item is qualified for return or exchange.
• Original receipt must be provided for return/exchange.
• Customer may decide to cancel the order within 24-hours to avoid the delivery.

2. Returns & Exchange Process:

• To initiate a return or exchange, please contact our customer service team at theprimebazar@gmail.com or [0339-1010009] within 7 days of receiving your order.
• Provide your order number, item(s) you wish to return, and the reason for the return.
• Our customer service team will provide you with a return authorization number and instructions on how to send the item(s) back.

3. Refunds:

• Once we receive and inspect the returned item(s), we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days.
• Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item at the time of delivery you can inform the delivery person immediately and we will promptly arrange for a replacement or refund.

Contact Us

If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact our customer service team at [theprimebazar@gmail.com] or [0339-1010009]. We are here to help and ensure your shopping experience with The Prime Bazar is enjoyable and satisfying.